Privacy Policy
Last Updated: January 17, 2025
xpos.dev ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SSH tunneling service (the "Service").
TL;DR: We collect minimal data (IP addresses, user agents, basic usage logs) to operate the service and prevent abuse. We don't require accounts, don't collect names or emails, and automatically delete tunnel data after 3 hours. Your tunneled traffic is encrypted via SSH and we never inspect or store the contents of your traffic.
1. Information We Collect
1.1 Automatically Collected Information
When you use our Service, we automatically collect certain information:
- Connection Data: IP address, SSH connection timestamps, tunnel session duration
- Tunnel Metadata: Unique tunnel identifiers (slugs), allocated port numbers, tunnel status (active/ended)
- Visitor Logs: When someone visits your public tunnel URL, we log: visitor IP address, HTTP user agent, referrer URL, accept-language header, requested path, and visitor decision (accepted or rejected warning)
- Technical Data: Browser type, operating system, device information (only for web visitors, not tunnel creators)
1.2 Information We Do NOT Collect
- No user accounts, names, or email addresses required
- No payment information (service is currently free)
- No contents of your tunneled traffic (end-to-end SSH encryption)
- No persistent tracking cookies (we only use session cookies for security warnings)
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Operation: To establish and maintain SSH tunnels, route traffic, and provide you with public URLs
- Security & Abuse Prevention: To detect and prevent malicious activity, DDoS attacks, phishing attempts, and terms of service violations
- Analytics: To understand usage patterns, improve service performance, and optimize infrastructure
- Legal Compliance: To comply with applicable laws, legal processes, or governmental requests
- Service Improvements: To debug issues, develop new features, and enhance user experience
3. Data Retention
Automatic Deletion: Tunnel data is automatically deleted after 3 hours (free tier) from tunnel creation. This is a security feature by design.
- Active Tunnels: Stored in Redis cache and MariaDB during tunnel lifetime (max 3 hours)
- Visitor Logs: Retained for up to 90 days for security analysis and abuse prevention
- Aggregate Statistics: We may retain anonymized, aggregated usage statistics indefinitely for service improvement
- Legal Obligations: We may retain data longer if required by law or to defend legal claims
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We may share data with third-party service providers who assist us in operating the Service:
- Infrastructure providers (hosting, CDN)
- Analytics services (to understand usage patterns)
- Security and fraud prevention services
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Valid legal process (subpoena, court order, warrant)
- Requests from law enforcement or government agencies
- Protection of our rights, property, or safety
- Emergency situations involving danger of death or serious physical injury
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement industry-standard security measures to protect your information:
- End-to-End Encryption: All tunnels use SSH protocol with strong encryption
- HTTPS: All public tunnel URLs are served over HTTPS with valid TLS certificates
- Infrastructure Isolation: Tunnel servers are isolated from database and admin systems
- Access Controls: Strict access controls and authentication for administrative systems
- Regular Security Audits: We conduct regular security reviews and updates
Important: No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
6.1 General Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Objection: Object to processing of your personal information
- Data Portability: Request transfer of your data to another service (where applicable)
6.2 GDPR Rights (EU/UK Residents)
If you are located in the European Union or United Kingdom, you have additional rights under GDPR:
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
- Right to restriction of processing
6.3 CCPA Rights (California Residents)
If you are a California resident, you have the following rights under CCPA:
- Right to know what personal information we collect, use, and disclose
- Right to request deletion of your personal information
- Right to opt-out of sale of personal information (we do not sell data)
- Right to non-discrimination for exercising your privacy rights
6.4 Exercising Your Rights
To exercise any of these rights, please contact us at: [email protected]
We will respond to your request within 30 days (or as required by applicable law).
7. Cookies and Tracking
We use minimal cookies for essential service functionality:
7.1 Essential Cookies
- xpos_accept: Session cookie to remember your security warning decision (1 year expiration)
- These cookies are necessary for the Service to function and cannot be disabled
7.2 Analytics
We may use analytics tools to understand service usage. These tools may use cookies or similar technologies. You can opt-out using browser settings or privacy extensions.
8. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Our servers are located in [SPECIFY LOCATIONS]. If you access our Service from outside these locations, your information may be transferred to, stored, and processed in these jurisdictions. By using the Service, you consent to such transfers.
For EU/UK users: We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date at the top
- Providing prominent notice on our website for significant changes
Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
13. Legal Basis for Processing (GDPR)
For EU/UK users, our legal bases for processing your personal data are:
- Legitimate Interests: To operate, maintain, and improve the Service; to prevent fraud and abuse
- Contract Performance: To provide the tunneling service you request
- Legal Obligations: To comply with applicable laws and regulations
- Consent: Where we ask for your explicit consent (you may withdraw at any time)
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